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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lyndsey Ray

June 13, 2025

5  out of  5
rating by Lyndsey Ray
"Austin is great! He helped me tremendously and gave me great rates. I will definitely recommend to my friends."
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Kerry Locke

June 10, 2025

5  out of  5
rating by Kerry Locke
"Great customer service and advise on picking best coverage options 👍"
We responded:
"Kerry, thank you for the great review! I am happy we were able to get you the coverage you need! "
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Angela Lewis

June 9, 2025

5  out of  5
rating by Angela Lewis
"Always great service!Montana Westgate was so helpful when going over my policies . I am very greatful for her knowledge and service to me"
We responded:
"Angela, thank you for the kind review! I am so happy Montana was so helpful with your policies! "
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Ken Thomas

June 6, 2025

5  out of  5
rating by Ken Thomas
"Fine work with me and help me a lot"
We responded:
"Ken, thank you for the great review! "
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Jennifer Balding

June 6, 2025

5  out of  5
rating by Jennifer Balding
"I've been a happy client of Marks agency for 17 years. Absolutely love them. Seen many come and go, and had the pleasure of speaking with Mark's daughter, Montana, today for my annual review. She was knowledgeable about my policies and any changes I could make. Explained everything clearly, and had quick answers to any questions that I had. Definitely his protege. Here's to many more years together."
We responded:
"Jennifer, Thank you so much for your continued loyalty and for sharing such a thoughtful review! I am so happy Montana was so helpful with your policies! We are always here when you need us."
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Kim Byrd

June 3, 2025

5  out of  5
rating by Kim Byrd
"Fast, Friendly, and Hassle-Free Service! I recently bought two new cars and needed to update my insurance—and Mark Cramer - State Farm Insurance Agent made the whole process incredibly easy. I handled everything through text, and their team was responsive, efficient, and super helpful from start to finish. What could have been a stressful task turned out to be completely smooth. They got everything set up quickly, answered all my questions, and made sure I had the right coverage for both vehicles. I really appreciated how convenient it was to handle it all without having to make phone calls or sit on hold. This kind of service is rare these days. Highly recommend them to anyone who values speed, professionalism, and real customer care."
We responded:
"Kim, Thank you so much for your fantastic review! We’re thrilled to hear that your experience with our team was fast, friendly, and hassle-free — exactly what we strive for! Making the insurance process smooth, especially during something as exciting (and sometimes stressful) as buying new cars, is a top priority for us. We're glad we could assist you efficiently through text and provide the coverage you needed without the usual hassle."
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Jessica Bailey

May 30, 2025

5  out of  5
rating by Jessica Bailey
"We have been very happy with our service! Becky Alexander has made what we thought would be a stressful switch an absolute breeze! She’s the best!"
We responded:
"Jessica, thank you for the great review! I am happy to hear that Becky was so helpful! "
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PimpDaddyC

May 13, 2025

5  out of  5
rating by PimpDaddyC
"Montana is. Very knowledgeable and doesn’t hesitate to answer questions and provide any information you want or need!!"
We responded:
"Thank you for the kind words! We're so glad to hear that Montana was helpful and informative. We appreciate your trust and are always here to assist with anything you need! 😊"
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Geno Hodges

May 9, 2025

5  out of  5
rating by Geno Hodges
"Austin did a GREAT job much thanks."
We responded:
"Thank you Geno for your support and for the kind words about Austin! "
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Regina Burnett

April 22, 2025

5  out of  5
rating by Regina Burnett
"Austin was amazing to work with. Very fast and efficient."
We responded:
"Thanks for the great review, Regina! We're glad Austin made the process quick and easy for you!"
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Owen Barthel

April 15, 2025

5  out of  5
rating by Owen Barthel
"Can’t thank this worker enough!! She is definitely great at her job and can’t be more happy"
We responded:
"Thank you so much for the 5-star rating! We truly appreciate your support!"
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Nathan Rogers

April 15, 2025

5  out of  5
rating by Nathan Rogers
"Anyone who needs to handle a claim Mrs. Debbie is the person to go to. She was very helpful/resourceful. Made the time there worth going to the office instead of talking to someone over the phone. Very caring towards her customers."
We responded:
"Nathan, thank you so much for your kind words! We're thrilled to hear that Mrs. Debbie was able to make your claims experience smooth and supportive. Her dedication to our customers truly makes a difference, and we’re lucky to have her on our team. We appreciate your trust and are always here to help whenever you need us!"
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Jackie George

April 11, 2025

5  out of  5
rating by Jackie George
"Montana and Austin are awesome, got the info I needed quickly, returned my calls and emails quickly. Did everything they said they would do. both worked very hard to take care of my needs. They treated my small policy as if it were a million dollar acct."
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that Montana and Austin provided you with such excellent service. We believe every policy matters—no matter the size—and it's great to know you felt valued and well taken care of. We'll be sure to pass along your kind words to them. We truly appreciate your trust and support!"
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Megan Hall

March 28, 2025

5  out of  5
rating by Megan Hall
"Montana at Mark Cramer’s is excellent! She helped us with our homeowners policy! Great customer service, transparent, and very efficient."
We responded:
"Thank you Megan, for your kind words! We're so glad Montana provided excellent service and made the process smooth and transparent for you. We appreciate your trust in Mark Cramer’s office!"
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Brenda Woods

March 21, 2025

5  out of  5
rating by Brenda Woods
"I just wanted to thank you again for the awesome care, consideration & of course the coverage I have w/ your company. Some people just go out of their way to be helpful & you are one of them! I cannot thank you enough for helping me to get my insurance so quickly. I am grateful."
We responded:
"Thank you for taking the time to leave us such a kind review. We appreciate you!"
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Mikaela Shelton

March 21, 2025

5  out of  5
rating by Mikaela Shelton
"Katie snow was the best agent hands down she handled my crazy family so well and helped us get not one but 2 different policy's as well as my mom's existing policy and she handled giving us 2 different quotes for each of us and was just the most helpful agent I've ever had the pleasure working with ❤️"
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tamara carlile

March 19, 2025

5  out of  5
rating by tamara carlile
"Annette helped me to insure my new vehicle. Great experience!"
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Corey King

March 14, 2025

5  out of  5
rating by Corey King
"I swapped from Progressive to State Farm and the quote I was given was shocking. They cut my bill in half compared to what I was paying with Progressive. I highly recommend them. Austin made everything so simple and quick. All in 10 minutes over the phone."
We responded:
"Thank you for making the switch to State Farm! We're thrilled to hear that Austin was able to provide you with a great quote and make the process quick and easy. Saving money while getting quality coverage is always a win! We truly appreciate your review and are here for you anytime you need assistance."
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jack wood

March 11, 2025

5  out of  5
rating by jack wood
"Mark Cramer is great!"
We responded:
"Thank Jack for the 5 star review! "
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Matthew McIntosh

March 6, 2025

5  out of  5
rating by Matthew McIntosh
"The agent that took care of ensuring my motorcycle was very helpful and straightforward. His name was Austin and he informed me about more types of insurance that can be helpful and cover more than just my motorcycle. I would highly recommend State Farm for good prices and good agents. If you have some sort of an accident they have the best lawyers to take care of you and all you have to do is wait for them to win as long as you’re not clearly at fault."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Austin was able to provide you with helpful and straightforward service while insuring your motorcycle. We take pride in offering not only great coverage options but also knowledgeable agents like Austin to guide you every step of the way. If you ever need assistance with any of your insurance needs, whether it’s for your motorcycle, auto, or anything else, please don’t hesitate to reach out. "
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Renee Horton

March 6, 2025

5  out of  5
rating by Renee Horton
"Anetta and Montana are awesome! They went above and beyond to get us what we needed in a timely manner! I highly recommend Mark Cramer State Farm"
We responded:
"Thank you so much for your review! We’re thrilled to hear that Anetta and Montana went above and beyond to assist you and get you what you needed in a timely manner. We’re proud to have such dedicated team members on board! "
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Gail Kenney

March 4, 2025

5  out of  5
rating by Gail Kenney
"Mark Kramer, State Farm is a great insurance Agent and company. He and his staff are very professional and so friendly. Mark takes such good care of us making sure we have just the right coverage for us. We have never been disapointed with state Farm..I cant say enough good about them."
We responded:
"Thank you so much for your wonderful review! We are so glad to hear that Mark and the team have been able to provide you with excellent service and the right coverage for your needs. We truly appreciate your kind words and your trust in us over the years. "
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Richard Kenney

March 4, 2025

5  out of  5
rating by Richard Kenney
"State farm is an excellent company with products and services that fit our needs but our agent, Mark Cramer is a superstar, he matches our needs because he takes the time to know his clients. I wish there was a higher rating than five because Mark has earned it."
We responded:
"We’re thrilled to hear that Mark has been able to match your needs and provide you with the personal, dedicated service that we strive for. It's wonderful to know that he takes the time to truly understand his clients, and we couldn’t agree more—Mark is indeed a superstar! Thanks so much for the 5 star review!"
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Sharon Justice

February 28, 2025

5  out of  5
rating by Sharon Justice
"I have been with the agency for years, they are always very helpful with my insurance updates, needs or claims. I highly recommend Mark Cramer."
We responded:
"Thank you so much for your continued trust in us over the years! We're so glad to hear that we’ve been able to assist you with your insurance updates, needs, and claims. Mark and the team work hard to provide excellent service, and we truly appreciate your review!"
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Marianne Vawter

February 26, 2025

5  out of  5
rating by Marianne Vawter
"Austin made it very easy. Walked us through everything"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Austin made everything easy for you and walked you through the process. He truly strives to provide clear and helpful guidance, and it’s great to know he was able to assist you. If you need anything else, we’re always here to help!"