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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Azalea Yuoh

October 10, 2025

5  out of  5
rating by Azalea Yuoh
"Annette is amazing! I came in for assistance with house and car insurance and she helped me in no time! Completely amazing. Great service! I felt right at home!!"
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Rae Nail

October 7, 2025

5  out of  5
rating by Rae Nail
"Always a pleasure dealing with Cramer Insurance."
We responded:
"Rae, thank you for the wonderful review! My office is always here when you need us!"
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Charlotte Smith

September 23, 2025

5  out of  5
rating by Charlotte Smith
"Really nice and professional people who are there to help with all your insurance needs!!!!"
We responded:
"Charlotte, thank you for the wonderful review!"
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Taylor Rutherford

September 22, 2025

5  out of  5
rating by Taylor Rutherford
"Annette is amazing! She helped me with multiple policies in an efficient timely manner!"
We responded:
"Taylor, thank you for the great review! I am happy to hear that Annette was so helpful with your policies!"
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OnTheRidge1000

September 16, 2025

5  out of  5
rating by OnTheRidge1000
"Annett, was awesome she saved me money, answered all of my questions and was very knowledgeable and professional I definitely will be in contact with her for all of my State Farm business!"
We responded:
"Thank you for the wonderful review! I am so happy Annett was so helpful and able to find you a rate that better fits your budget!"
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kristie elliott

September 9, 2025

5  out of  5
rating by kristie elliott
"I have worked with other agents but by far mark Cramer is the best. He is always very helpful and always available when needed."
We responded:
"Thank you for the review, Kristie. We are so thankful for you!!"
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Danta Hudson

August 23, 2025

5  out of  5
rating by Danta Hudson
"After looking on multiple websites and calling multiple insurance companies, Mark was able to assist me in obtaining a great, reasonable bundle my insurance. My wife and I were able to bundle auto insurance for both vehicles, homeowners insurance for our home along with life insurance. All for a great price. Thank you mark for all your help. If you’re looking for insurance with a trusted rep with integrity, whom listens to your needs. Look no further. Contact Mark Cramer"
We responded:
"Danta, thank you so much for your kind words and trust! I am honored I was able to help you and your wife find the right coverage and savings. We truly appreciate your recommendation!"
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Gary Williams

August 22, 2025

5  out of  5
rating by Gary Williams
"Great agent and the representative that helped me was truly amazing!!!"
We responded:
"Gary, thank you for the wonderful review! I am so happy my team was able to help!"
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Sheri Gibson

August 19, 2025

5  out of  5
rating by Sheri Gibson
"Debbie was incredibly helpfull getting my account discrepancies straightened out When I called to make my payment. She went the Extra Mile x3 Thanks"
We responded:
"Sheri, thank you for the wonderful review! I am so happy Debbie was so helpful with your account! We are always here when you need us! "
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Cailyn Hutcheson

August 12, 2025

5  out of  5
rating by Cailyn Hutcheson
"Thank you Austin for your help and kindness! My experience was quick and easy getting switched back over to State Farm thanks to Austin! I appreciate you!"
We responded:
"Cailyn, thank you for the kind review! I am so happy Austin was able to get you switched back to State Farm so smoothly! Welcome Back! "
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Ronnie Matlock

August 7, 2025

5  out of  5
rating by Ronnie Matlock
"I purchased new vehicle, talked with Annette and she hooked me up with great deal. I have been with this Malvern State Farm for quite a while as I have house, boat, and vehicle insurance with them. Thanks Mark Cramer State Farm!!"
We responded:
"Thank you, Ronnie, for your continued trust in us! We're thrilled Annette could assist you with a great deal on your new vehicle, your home and boat. We appreciate your loyalty to our agency for all your insurance needs. Enjoy your new ride!"
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Brandi Nolen

August 1, 2025

5  out of  5
rating by Brandi Nolen
"Wonderful and very friendly office staff!!"
We responded:
"Brandi, thank you for the wonderful review! "
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Charlotte Derrick

July 30, 2025

5  out of  5
rating by Charlotte Derrick
"Montana is the best! She was thorough and explained everything. Very professional, courteous and made the process easy."
We responded:
"Charlotte, thank you for such a great review! I am so happy Montana was so helpful! "
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Michael Bohannon

July 29, 2025

5  out of  5
rating by Michael Bohannon
"Great People"
We responded:
"Thank you, Michael! We appreciate you for trusting us to take care of what matters most to you. We're happy to have the opportunity to provide 5 star quality care to you."
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Jeremy Pierini

July 25, 2025

5  out of  5
rating by Jeremy Pierini
"Austin was incredibly helpful in assisting us with our auto insurance. He took the time to clearly explain the coverage details of each policy, ensuring we were fully informed and confident in our decisions."
We responded:
"Jeremy, thank you for the great review! I am so happy to hear that Austin was so helpful with your auto insurance, taking the time to fully explain your coverage! "
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Debbie Marsh

July 25, 2025

5  out of  5
rating by Debbie Marsh
"She was very thorough, knowledgeable and easy to communicate with."
We responded:
"Debbie, thank you for the awesome review! "
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Jackie George

July 24, 2025

5  out of  5
rating by Jackie George
"Montana and Austin are awesome, got the info I needed quickly, returned my calls and emails quickly. Did everything they said they would do. both worked very hard to take care of my needs. They treated my small policy as if it were a million dollar acct."
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that Montana and Austin provided you with such excellent service. We believe every policy matters—no matter the size—and it's great to know you felt valued and well taken care of. We'll be sure to pass along your kind words to them. We truly appreciate your trust and support!"
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Eric Jones

July 22, 2025

5  out of  5
rating by Eric Jones
"Debbie was very helpful in solving my issue and stayed in contact through the entire process."
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Joe Beeson

June 27, 2025

5  out of  5
rating by Joe Beeson
"Does a great job explaining the policies and getting you the coverage you want"
We responded:
"Joe, thank you for the great review! I am happy we were able to help with your policies! "
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Taylor Garner

June 25, 2025

5  out of  5
rating by Taylor Garner
"Montana helped us through finding better rates that fit our needs, and assisted with cancelling our previous home and auto insurance. Thanks Montana!"
We responded:
"Taylor, thank you for the great review! I am so happy Montana was able to help get you a rate that best fit your budget for your home and auto insurance! "
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Deborah Warford

June 20, 2025

5  out of  5
rating by Deborah Warford
"Great customer service. Montana is so helpful, knowledgeable, and professional."
We responded:
"Deborah, thank you for the wonderful review! I am thrilled Montana was so helpful! "
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Lee Ann Hoffman

June 20, 2025

5  out of  5
rating by Lee Ann Hoffman
"I swapped to State Farm it was quick, easy and I saved money on my car and house insurance!!!"
We responded:
"Lee Ann, thank you for the kind review! I am so happy we were able to help with your home and auto insurance! "
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B Lowe

June 17, 2025

5  out of  5
rating by B Lowe
"Mark and his team can take care of all your insurance needs!"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
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Ron. Jr Bauldry

June 17, 2025

5  out of  5
rating by Ron. Jr Bauldry
"Been very helpful"
We responded:
"Thank you for the 5 star review, Ron!"
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Cynthia Plaxco

June 16, 2025

5  out of  5
rating by Cynthia Plaxco
"Austin was very helpful and knowledgeable in helping me to get exactly the coverage I needed."
We responded:
"Thank you for your feedback! We're glad to hear Austin was able to help you find the right coverage with clarity and confidence. His knowledge and dedication to our clients make a big difference. We appreciate your trust and look forward to assisting you again!"