State Farm® Insurance Agent Mark Cramer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Regina Burnett
April 22, 2025
5
out of
5
rating by Regina Burnett
"Austin was amazing to work with. Very fast and efficient."
We responded:
"Thanks for the great review, Regina! We're glad Austin made the process quick and easy for you!"
Owen Barthel
April 15, 2025
5
out of
5
rating by Owen Barthel
"Can’t thank this worker enough!! She is definitely great at her job and can’t be more happy"
We responded:
"Thank you so much for the 5-star rating! We truly appreciate your support!"
Nathan Rogers
April 15, 2025
5
out of
5
rating by Nathan Rogers
"Anyone who needs to handle a claim Mrs. Debbie is the person to go to. She was very helpful/resourceful. Made the time there worth going to the office instead of talking to someone over the phone. Very caring towards her customers."
We responded:
"Nathan, thank you so much for your kind words! We're thrilled to hear that Mrs. Debbie was able to make your claims experience smooth and supportive. Her dedication to our customers truly makes a difference, and we’re lucky to have her on our team. We appreciate your trust and are always here to help whenever you need us!"
Jackie George
April 11, 2025
5
out of
5
rating by Jackie George
"Montana and Austin are awesome, got the info I needed quickly, returned my calls and emails quickly. Did everything they said they would do. both worked very hard to take care of my needs. They treated my small policy as if it were a million dollar acct."
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that Montana and Austin provided you with such excellent service. We believe every policy matters—no matter the size—and it's great to know you felt valued and well taken care of. We'll be sure to pass along your kind words to them. We truly appreciate your trust and support!"
Megan Hall
March 28, 2025
5
out of
5
rating by Megan Hall
"Montana at Mark Cramer’s is excellent! She helped us with our homeowners policy! Great customer service, transparent, and very efficient."
We responded:
"Thank you Megan, for your kind words! We're so glad Montana provided excellent service and made the process smooth and transparent for you. We appreciate your trust in Mark Cramer’s office!"
Brenda Woods
March 21, 2025
5
out of
5
rating by Brenda Woods
"I just wanted to thank you again for the awesome care, consideration & of course the coverage I have w/ your company. Some people just go out of their way to be helpful & you are one of them! I cannot thank you enough for helping me to get my insurance so quickly. I am grateful."
We responded:
"Thank you for taking the time to leave us such a kind review. We appreciate you!"
Mikaela Shelton
March 21, 2025
5
out of
5
rating by Mikaela Shelton
"Katie snow was the best agent hands down she handled my crazy family so well and helped us get not one but 2 different policy's as well as my mom's existing policy and she handled giving us 2 different quotes for each of us and was just the most helpful agent I've ever had the pleasure working with ❤️"
tamara carlile
March 19, 2025
5
out of
5
rating by tamara carlile
"Annette helped me to insure my new vehicle. Great experience!"
Corey King
March 14, 2025
5
out of
5
rating by Corey King
"I swapped from Progressive to State Farm and the quote I was given was shocking. They cut my bill in half compared to what I was paying with Progressive. I highly recommend them. Austin made everything so simple and quick. All in 10 minutes over the phone."
We responded:
"Thank you for making the switch to State Farm! We're thrilled to hear that Austin was able to provide you with a great quote and make the process quick and easy. Saving money while getting quality coverage is always a win! We truly appreciate your review and are here for you anytime you need assistance."
jack wood
March 11, 2025
5
out of
5
rating by jack wood
"Mark Cramer is great!"
We responded:
"Thank Jack for the 5 star review! "
Matthew McIntosh
March 6, 2025
5
out of
5
rating by Matthew McIntosh
"The agent that took care of ensuring my motorcycle was very helpful and straightforward. His name was Austin and he informed me about more types of insurance that can be helpful and cover more than just my motorcycle. I would highly recommend State Farm for good prices and good agents. If you have some sort of an accident they have the best lawyers to take care of you and all you have to do is wait for them to win as long as you’re not clearly at fault."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Austin was able to provide you with helpful and straightforward service while insuring your motorcycle. We take pride in offering not only great coverage options but also knowledgeable agents like Austin to guide you every step of the way. If you ever need assistance with any of your insurance needs, whether it’s for your motorcycle, auto, or anything else, please don’t hesitate to reach out. "
Renee Horton
March 6, 2025
5
out of
5
rating by Renee Horton
"Anetta and Montana are awesome! They went above and beyond to get us what we needed in a timely manner! I highly recommend Mark Cramer State Farm"
We responded:
"Thank you so much for your review! We’re thrilled to hear that Anetta and Montana went above and beyond to assist you and get you what you needed in a timely manner. We’re proud to have such dedicated team members on board! "
Gail Kenney
March 4, 2025
5
out of
5
rating by Gail Kenney
"Mark Kramer, State Farm is a great insurance Agent and company. He and his staff are very professional and so friendly. Mark takes such good care of us making sure we have just the right coverage for us. We have never been disapointed with state Farm..I cant say enough good about them."
We responded:
"Thank you so much for your wonderful review! We are so glad to hear that Mark and the team have been able to provide you with excellent service and the right coverage for your needs. We truly appreciate your kind words and your trust in us over the years. "
Richard Kenney
March 4, 2025
5
out of
5
rating by Richard Kenney
"State farm is an excellent company with products and services that fit our needs but our agent, Mark Cramer is a superstar, he matches our needs because he takes the time to know his clients. I wish there was a higher rating than five because Mark has earned it."
We responded:
"We’re thrilled to hear that Mark has been able to match your needs and provide you with the personal, dedicated service that we strive for. It's wonderful to know that he takes the time to truly understand his clients, and we couldn’t agree more—Mark is indeed a superstar! Thanks so much for the 5 star review!"
Sharon Justice
February 28, 2025
5
out of
5
rating by Sharon Justice
"I have been with the agency for years, they are always very helpful with my insurance updates, needs or claims. I highly recommend Mark Cramer."
We responded:
"Thank you so much for your continued trust in us over the years! We're so glad to hear that we’ve been able to assist you with your insurance updates, needs, and claims. Mark and the team work hard to provide excellent service, and we truly appreciate your review!"
Marianne Vawter
February 26, 2025
5
out of
5
rating by Marianne Vawter
"Austin made it very easy. Walked us through everything"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Austin made everything easy for you and walked you through the process. He truly strives to provide clear and helpful guidance, and it’s great to know he was able to assist you. If you need anything else, we’re always here to help!"
Peggy Just
February 21, 2025
5
out of
5
rating by Peggy Just
"One of the best agents I've ever dealt with. They care, they call to check in or check up on you. Best prices too."
We responded:
"We’re thrilled to hear that you’ve had such a positive experience with us. Our team truly cares about our clients, and it’s great to know that it shows through the check-ins and support we provide. We’re also glad that you’re happy with our prices! If there’s anything else you need, please don’t hesitate to reach out. We’re here for you!"
Russell Winchel
February 20, 2025
5
out of
5
rating by Russell Winchel
"Just completed a review of all my policies and coverages, with added suggestions for possible changes and/or investment opportunities. Mark is very personable, professional, and helpful…really enjoyed our conversation!"
We responded:
"We're so glad to hear that Mark was able to walk you through your policies and coverages while providing helpful suggestions. His personable and professional approach is something we truly value, and we’re happy to know you enjoyed your conversation. If you have any other questions or need further assistance, don't hesitate to reach out."
L Wilson
February 20, 2025
5
out of
5
rating by L Wilson
"Very helpful, knowledgeable, professional, and personable. Great office staff as well."
We responded:
"Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team. Providing helpful, professional, and personable service is our top priority. We truly appreciate your support!"
James Green
February 13, 2025
5
out of
5
rating by James Green
"Awesome customer service and prices! Debbie is awesome!"
We responded:
"James, thank you for the awesome review! I am happy Debbie was so helpful! "
Brenda Williams
February 12, 2025
5
out of
5
rating by Brenda Williams
"I’ve been using State Farm for 53 years. Mark Cramer at State Farm in Malvern, AR is my agent now. His explanation and suggestions for my auto coverage were very clear. I am also happy and relieved with the life insurance policy- the best and affordable policy for my age!!!!! Mr. Cramer took the time with all my extra calls to answer my questions. If you are looking for insurance, call Mark Cramer at State Farm."
We responded:
"Brenda thank you for the wonderful review! I am honored I was able to help with your life insurance and appreciate that you trust my office with your insurance needs! "
Queen Mara Bugg
February 6, 2025
5
out of
5
rating by Queen Mara Bugg
"Definitely the best rep he was great and he reached out to call me and well I save $90.00 by switching to State Farm !!!"
We responded:
"Thank you for the wonderful review!"
Millie Aaron
February 4, 2025
5
out of
5
rating by Millie Aaron
"Montana was very helpful in going over my insurance policy’s. She explained everything in detail and gave me option of if I wanted in expand my coverage."
N LJ
January 31, 2025
5
out of
5
rating by N LJ
"Mark Cramer and his staff have always been accessible, friendly, and so helpful any time I have needed them! I highly recommend State Farm and this agent for all your insurance needs!"
Natalie White
January 28, 2025
5
out of
5
rating by Natalie White
"talking over the phone. I know I will always be taken care of when I have questions or concerns."